My internet still not connected

[zarthy88]

Hi there.
I am waiting for TPG to contact me about a NBN tech to come out. 
It was supposed to be today. 
I work from home, i need a tech urgently to come out. 

they said they would contact me yesterday afternoon. 
it hasnt happened yet

[BasilDV]

Hi @zarthy88

We checked the escalated ticket and understand that an NBN technician has been booked.

Please make sure that you or someone 18 years old and above is available on the given date to proceed with the visit.

Further updates will be provided by your assigned Engineer once available.

BasilDV