During the day 8.00am to roughly 5.00pm my NBN connection will drop out from the NBN device (not the TPG modem) for 10-20 seconds and then come back and be normal again,
This happens maybe 3-5 times a day
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Since the issue happens in a particular time, then we'll arrange a call from our Tech team to check on this further. Someone will be in touch with you tomorrow between 10AM - 12NN.
Let us know if you need further assistance.