NBN Connection keeps dropping out

[Trentrm]

Good evening,

I've been with TPG for 10yrs and until now have found the service excellent. But recently things have deteriorated significantly.

I keep getting constant drop outs. I reboot the router but it just drops out again after a period of time.

And from searching through the community pages it seems I am far from alone. Please advise how I can have this fixed.

Thanks.

[Ahra_G]

Hi @Trentrm, 

Welcome to the Community! 

We appreciate you writing to us. We are sorry to learn about the hassle you are currently experiencing.

We'd like to take a closer look at your connection to better understand what's causing the problem. Kindly send us with your TPG Customer ID or username via private message so we can investigate further. 

Thank you.