Get online support
My NBN drops out frequently - usually daily for 10-20 minutes.
I can see the black NBN box trying to recover by cycling through a complete powerup, failing to establish upstream/downsttream connections and then trying again in a few minutes.
When it's workinging it works well. No lag and good speed.
I am working from home - as well as having kids doing University work,VCE (including SAC testing) and other secondary study.
TPG have discontinued phone based Tech Support and I can't join the chat queue as it is oversubscribed and will not allow me.
What should I do?
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.
Regards
Peter