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NBN Fixed Wireless Setup Guide

Community Manager

What is this guide all about?


This guide will help you set up your NBN Fixed Wireless service from TPG.


Read on for our step-by-step instructions or check out our helpful youtube video:



Important Note: Once you receive confirmation from TPG that your NBN service  is active, turn on your router and leave it for up to 30 mins as your router is retrieving and saving the required settings from TPG to connect automatically. When this is completed, the internet light on the front of your router will become solid green.


NBN supplied equipment

  1. Outdoor Device Unit (ODU)
  2. Network Termination Device (NTD)

Physical connection of the equipment is being done by NBN Co.

pic 1.PNG


TPG Equipment:

  1. TPG supplied modem (TP-Link VR1600v)
  2. Power adapter
  3. Standard ethernet cabletplink.png

    Tip! Check your router delivery status here


You need to make sure that there is an available power outlet where you can plug your Network Termination Device (NTD) and TPG supplied modem.


Note: Please check your email for port number where you can connect your TPG supplied modem to the Network Termination Device (NTD). Please see sample email below





It’s time to plug in your TPG modem to the Network Termination Device




  1. Connect the Power port (marked as number 1 in the diagram) on the back of your modem to your power socket.
  2. Connect your telephone handset (marked as number 3 in the diagram) to the Phone 1 port on back of your modem.
  3. Connect the Ethernet cable (Yellow or Blue cable) on the designated UNI-D port on your Network Termination Device (marked as number 2 in the diagram) to WAN port on the back of the modem.
  4. Connect your computer (marked as number 4 in the diagram) to any of the remaining LAN ports on the back of your modem.
  5. Check your Network Termination Device’s light status as pictured below. If you can’t see any lights, make sure that it’s connected to a working power outlet.pic4.PNG


Connecting wireless devices to your TPG router.




 You can connect your wireless devices using the information written on the sticker of your router. The SSID is your wireless name that should be visible on your devices. Use the wireless password in order to connect securely to your router.


That's all! If you have any trouble getting online, reach out on TPG Community or give us a call on 13 14 23 and we’ll be happy to help.





Level 2

This connection is typically used in circumstances where the distance between premises can be many kilometers. Data travels from a transmission tower located as far as 14 kilometers, to an nbn™ outdoor antenna that has been fitted to the premises by an approved nbn™ installer. Fixed Wireless connections also require an nbn™ connection box to be installed at the point where the cable from the nbn™ outdoor antenna enters your premises. This chatiw device requires power to operate and can only be installed by an nbn™ approved installer. When you contact your phone and internet provider to connect to the nbn™ network, they should arrange for an nbn™ approved installer Ome tv to call you and organize a visit to your premises to connect you.