NBN Inhome Box Blinking Orange Light

[stephenthomson]

My NBN box insode the house for FTTC has been playing up the past 2 days with intermittent drop outs. This morning at 5.00am the box is showing 3 blue lights and 1 blinking orange light. The internet seems to be working ok though?

What does this blinking light mean?

[david64]

@stephenthomson . Orange means the wifi router is connecting at 100Mbps instead of 1 gigabit. An older router.
The light flashes during data transfer.
What is the state of the lights when dropout occurs?

[Shane]

Hi @stephenthomson,

Let us help check the network and get to the bottom of this. Could you shoot us a PM with your details to proceed with the initial assessment.

How to send a PM? 

My NBN box insode the house for FTTC has been playing up the past 2 days with intermittent drop outs. This morning at 5.00am the box is showing 3 blue lights and 1 blinking orange light. The internet seems to be working ok though?

What does this blinking light mean?

[stephenthomson · Accepted solution]

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@david64 wrote:
@stephenthomson. Orange means the wifi router is connecting at 100Mbps instead of 1 gigabit. An older router.
The light flashes during data transfer.
What is the state of the lights when dropout occurs?

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The Orange light is on the NBN White box on the wall and has only been flashing orange for the past 2 days. Prior to that it was flashing blue for the past year or so since the NBN wass coonected here..

My Router is a TP-Link Archer VR1600 and that has been connected without any issues since the NBN became available here also.

Here's the lights on the front of my Router if it helps:-

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I've just done a sppedtest and here are the results.. Way too slow, it's usually 40+

[stephenthomson · Accepted solution]

I have just turned off the NBN Box on the wall inside my house and the router as well.  I waited a few mintutes then turned on the NBN Box again and the Router and waited to see what happened.

It appears to be all back to normal now.

I just did another Speedtest and here are the new results:-



In future if this happens again, I'll do the same thing before I post here seeking help and waste peoples time. My apologies to all..

[Shane]

Yay! I'm glad to know that the reboot of the NBN box did the trick. Feel free to create a new thread in the event you will require assistance in the future. Cheers!

I have just turned off the NBN Box on the wall inside my house and the router as well.  I waited a few mintutes then turned on the NBN Box again and the Router and waited to see what happened.

It appears to be all back to normal now.

I just did another Speedtest and here are the new results:-



In future if this happens again, I'll do the same thing before I post here seeking help and waste peoples time. My apologies to all..