NBN Installation


Hi @Charliexwc,


We apologise for the inconvenience and understand your frustrations regarding the delay in your NBN installation.

Soon all of Australia will be connected to the NBN and while in many cases there is a smooth transition we apologise that this was not your experience.


We acknowledge the complexity of certain installations which can lead to unforeseen delays and sometimes additional appointments to complete the final installation, for which all internet providers are reliant upon NBN Co.


We are glad to see that your connection has now been installed and we are confident we can turn your experience with TPG into a positive one.

If you have any further questions please do not hesitate to reach out to us so we can assist you further.


Kind regards,