NBN Router connection

0298808679
Level 2

I have had my new NBN service connected (NBN FTTB M Bundle). I want to move the router to a different phone plug used by the NBN technician. I have several phone plug-ins to choose from in my apartment. Will the router work on any of them? 

1 REPLY 1
Ahra_G
Moderator

Hi @0298808679

 

Welcome to the Community! 

 

You may refer to this set up guide: Fibre to the Node/Building (NBN FTTN/FTTB) Setup Guide

 

Please be advised that on a normal installation, a technician activates the first or the nearest available wall socket in your premise. 

 

You may check if the other phone sockets are working however if they don't, then you may need to contact a private technician to activate it for you.

 

 

Regards,

Ahra_G