NBN Speed Upgrade Offer

[Como]

Don't know how to PM you. Having the same problem.

[ccw223]

Same here, received SMS few days back but speed is still 50Mbps

[fatmantan]

Still no speed upgrade on my end either. Have been waiting since the inital email.

Cant seem to send a PM to mods to enquire.

[Alexl888]

Hello,

I am under the same predicament as well. No emails, no upgrade in speed and no assistance provided.

Please HELP!

Thank you.

[Pinky300]

Hi @Wiser 

Have you had any response to your message on 5 June yet?

I'm in exactly the same situation as you - long term (>20 years) customer and still waiting for the promised upgrade.

I too am becoming very frustrated - seeing as this offer was initiated by TPG!!!

Cheers,

Steve

[adib_rahmang]

The speed boosts will be active from the next billing cycle if you haven’t gotten it already.

[Colin3178]

Same thing here rang 6 times over 2 months they kept saying it’s sorted but still waiting for emails

[Colin3178]

Wonder if anyone has actually had the speed upgraded I’m guessing not l got sick of calling them also

[Colin3178]

Same here

[Colin3178]

Same thing here still waiting