NBN is flasing red and making a clicking

[Marcela_Aponte1]

Since three days ago I don't have internet. The NBN connection is flashing red and making a click noise. I have called TPG to solve it out. However I haven't get any response from TPG yet. It is three days of waiting. I work from home I need the issue to be solve please

[Ahra_G]

Hi @Marcela_Aponte1, 
 

Is this for a NBN FTTP service? We'd be glad to chase this with the team involved handling your issue. 

Please send your Customer ID/username via private message so we can locate your account. 

Thanks! 

Ahra_G

Since three days ago I don't have internet. The NBN connection is flashing red and making a click noise. I have called TPG to solve it out. However I haven't get any response from TPG yet. It is three days of waiting. I work from home I need the issue to be solve please

[Ahra_G]

Hi @Marcela_Aponte1, 

We've detected that your service is now working after the tech visit. 

Let us know if we can assist further. 

Cheers!