NBN modem clicking

[32theforedeck]

System been working for 12+ months.
No changes.
No reported outages.

[peter9church]

Hi
My internet connection dropped out since 4pm 9th of October and now my NBN modem keeps clicking every so often with no connection.

[32theforedeck]

Finally got technical support on the phone. Escalating to engineering team.

[BasilDV]

Hi @32theforedeck

An NBN technician is booked to check your service.

Further updates will be provided via SMS or phone call once available.

BasilDV