NBN not working again

[Mingle65]

Woke up this morning and the NBN is down once again in Frenchs Forest!  When it's working it's great with very fast speeds but the last few months have seen many dropouts. It's starting to get a bit annoying now!  

[Mingle65]

Still not working even though NBN say it's been resolved! TPG helpline now closed as well,  Nobody from TPG answers in this community either.

[BasilDV · Accepted solution]

Hi @Mingle65

Welcome to the Community!

We were able to locate your account using your community details and understand that your service was affected by an unplanned NBN network outage.

This has been resolved and can confirm that the service is already working as the modem is online.

Let us know if you need further assistance.

BasilDV