NBN not working

[qdwerbao]

Hi there!
4740616.
Username: yongquan71
We connected NBN and still no internet. Called TPG everyday since and we wait 4+ hours and no response.
Please call back at 0403 655 345
Thanks

[peter_k]

Hi

I will look up the status of your installation and get back to you.

Regards,

Peter

[qdwerbao]

Hi Pete,
Out of the 4 blue lights, two are always on and one flashes. 4 green lights but no internet green light. Please see photo.
Many thanks

[qdwerbao]

???