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NBN outage in Frenchs Forest

Level 1
Why are TPG not reporting the NBN outage in Frenchs Forest NSW 2086 - no service since 4pm Thursday 12/04, which I reported yesterday and was told 32 other TPG customers had also reported it
1 REPLY
Moderator

Hi @PNLGAS!

 

Welcome to TPG Community!

 

Apologise for the inconvenience. I've checked your account using your community name and seen that the common issue with our third party provider (NBN) has been resolved. NBN found a fault on the network and replaced a hardware, upon checking on the connection, we've seen that the service is now up and running. May we please confirm if the service is now up and running from your end?