NBN outage since Monday 11 March - NBN says all good!

[clauderoux]

Hello,

I have no internet since the NBN planned outage on 11 March. The NBN modem is flashing. Reset or reboot doesn't fix the issue. I tried to do the test from my account page from work or mobile - no result. Nobody answer the support line. Can you please assist. The customer service is not good at all! Thank you.

Regards

Claude

[Aubrey]

Hi @clauderoux, we're keen to check what's going on here and help get you back online as soon as possible. Send us a private message with your account details and we'll dive right in.