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NBN outage website so slow to update?

wrd2093
Level 2
Our NBN down for almost an hour ... TPG told me it's already reported. But why is NBN so slow to update the outage page on NBN for our address, which would save us from bothering phone support line? TPG should be complaining to NBN ... NB have had this problem with their delays in status reporting since the beginning.
1 REPLY 1
BasilDV
Moderator

Hi @wrd2093 

 

We'd like to have a better understanding of the situation.

 

Please send us a private message with your account details to further check the status of the case.

 

BasilDV