For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.
We have created this article that can guide you on How to Check for NBN Network Outage
This will allow you to access more detailed information regarding the cause of the outage.
We have seen that your internet is now working as normal and there's no reported outage in the area.
Let us know if we can be of further assistance.