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NBN slow and dropping off, can we check, working at home priority

colemanhome18
Level 3

My NBN has been dropping off and or very slow. I have had to hot spot my phone to get on.

As I work at home, this can't happen. Been fine before.

 

Can we check this now? Thanks.

2 REPLIES 2
colemanhome18
Level 3

Speed test shows its not working!

Riezl
Moderator

Hi @colemanhome18, we can see that your concern has been escalated to our Engineering Team and you will be contacted by the Case Engineering for any additional updates.

 

If you have further queries, please let us know.