5G NBN wifi is connectable wirelessly.
LED indicators for 2.4G, 5G, and internet on the modem are all constantly lit up
Unable to go online.
NBN website does not state an NBN outage on the address
From the wifi modem management page
Internet status: Disconnected
stated something about please manually configure DNS, however manually configuring DNS to a usable DNS address did not resolve the issue, have tried both google and tpg's dns adresses
two passes, however
Network Connection Status Inspect (NCSI) has returned fail
Should not be an account payment issue as internet went out in the middle of a billing period
I have also had this issue over the last 48 hours. Keeps assigning new IP addresses at certain parts of the house but as soon as I move to a different part of the house the internet connections drops again despite being able to connect to Wifi. Other devices not encountering this issue. Being in recovery mode / safe mode on laptop doesn't resolve the issue, so less likely a software issue. Been on hold to technical support for 30 minutes now, will keep waiting in the meantime.
Just to clarify your post.
You are only experiencing the dropouts or lost of connection on your laptop? Other devices are connecting fine?
Did you check if the WiFi adapter on your computer needs updating?