Get online support
Hi @Ganyeekeong11,
Apologies for the inconvenience caused.
I have likewise replied to your post located here:
https://community.tpg.com.au/t5/NBN-Installation/Nbn-box-light-indicator/m-p/32606#M3265
We're awaiting feedback from our Engineering Team and they should also be in touch as soon as an update becomes available.
Thanks!