TPG Community

Ask, answer and talk about our products

NBN50 Slow Upload Speed

Level 1b

I am currently on the NBN50 Plan and my upload speed is 0.9 Mbps. Correct me if I'm wrong but I believe the maximum upload speed is supposed to be around 20Mbps? Surely I should be getting a better upload speed than 0.9Mbps? I want to stream my gaming sessions but am unable to broadcast good quality.

 

Would you be able to assist?

 

I've attached my speed test for reference.

 

Thanks

1 REPLY 1
Moderator

Hi @rdyer117,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and understand that you were able contact with one of our Technical support representatives.

 

The case has been escalated to our Engineering team for further investigation and they'll be in touch within 24 to 48 hours once an update is available via SMS or phone call.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV