TPG Community

Get online support

Nbn connection lost

littleginger
Level 2
Connection lost, performed several resets, no outages in my area, on hold to TPG, only lights on router are Power, 2.4G and 5G, all other lights including DSL and internet blank
2 REPLIES 2
alanguide
Level 7

Possible break in copper path? (common). TPG can test from their end.

Ahra_G
Moderator

Hi @littleginger,

 

We surely can check and run tests on your service. Send us a private message and we'll pull up your account. 

 

-Ahra_G