Nbn connection

delenapitman
Level 2
My Nbn connection has been having major issues since power outage last week at Agnes St Wynnum. 4178
Please help!
Delena Pitman
1 REPLY 1
Ahra_G
Moderator

Hi @delenapitman,

 

We advise customers to check first if their service is affected by an unplanned/planned outage before performing any troubleshooting.

If it's not listed, you may proceed on following the steps from this article: 

 

If the issue is still present, please send me a PM with your TPG username or customer ID to assist you further.

 

 

Thanks! 

Ahra_G

 

My Nbn connection has been having major issues since power outage last week at Agnes St Wynnum. 4178
Please help!
Delena Pitman