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Nbn slow

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Level 1a
I am currently on the 20mbps plan (would like higher if possible) but I have never been able to achieve over 10mbps. Can I be put on a business line or have my profile changed to a faster one?
1 REPLY 1
Moderator

Hi @Mattigins,

 

Welcome to TPG Community!

 

We tried to search for an account using your community details, but failed to find a match.

 

We'd like to look into it to understand the situation and to check the speed that you are getting.

 

Please shoot me a PM with your TPG username or customer ID number.

 

Kind regards,

BasilDV