Nbn slow

[Mattigins]

I am currently on the 20mbps plan (would like higher if possible) but I have never been able to achieve over 10mbps. Can I be put on a business line or have my profile changed to a faster one?

[BasilDV]

Hi @Mattigins,

Welcome to TPG Community!

We tried to search for an account using your community details, but failed to find a match.

We'd like to look into it to understand the situation and to check the speed that you are getting.

Please shoot me a PM with your TPG username or customer ID number.

Kind regards,

BasilDV