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Nbn slow

Level 1a
I am currently on the 20mbps plan (would like higher if possible) but I have never been able to achieve over 10mbps. Can I be put on a business line or have my profile changed to a faster one?

Hi @Mattigins,


Welcome to TPG Community!


We tried to search for an account using your community details, but failed to find a match.


We'd like to look into it to understand the situation and to check the speed that you are getting.


Please shoot me a PM with your TPG username or customer ID number.


Kind regards,