Nbn

[Jaraiya1]

I need help with activating my internet services.
I have recieved my TPG modem and my nbn box and all i needed to do was call TPG to activate my services but I can't get through to an operater and would like to know if a can get any help with activating my services. Please I'm really getting desperate as I am running out of mobile data..

[BasilDV]

Hi @Jaraiya1

For customers who would like to check the status of their service installation/activation, we have created this community article, which contains a video on How to track your TPG service installation

We also send an email notification once the service is activated. If you have received this email and the service is still not working, we recommend to check if the equipment is properly set up by going to this link : New Connection Setup Help

In your case, our NBN Provisioning case managers have been in touch and booked an NBN technician to finalise the installation/activation of your service.

BasilDV