Nbn

[Brag323]

Please send technician to connect my nbn account number 3317929
Thanks
Brian

[David_M]

Hi @Brag323 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @Brag323 

I can see your NBN-FTTC install is progressing.
You need to do some of the install yourself.

You will need to UNPLUG ALL exisitng phones/modems, and setup the new NCD + MODEM to the socket.

Pay attention to the 4x blue lights on the NCD once completed.

You may check the setup guide that we've created for NBN-FTTC here.

https://community.tpg.com.au/t5/Broadband-Internet/NBN-Fibre-to-the-Curb-FTTC-Setup-Guide/m-p/7856#M...

Regards,
David_M