Need my account usage per month over last 3 months

[nermaparlic]

Hi.

I understand you don't collect account usage any more (I had to spend tiem searhing through TPG Community!!), so please send me my account usage for last 3 months.

My suggestion for improving customer experience: although you don't collect the data, teh following would help:

- the appropriate message in "My account" would be useful (when user klicks on "check usage" button, so users like me don't vaste time going through TPG community to find it out.

- Additional explanation how to request the usage under My Account would be helpful.

Thanks!

Nerma

[Rica_R]

Hi @nermaparlic ,

Welcome to TPG Community!

Thanks for letting us know about this issue. I would like to have a better understanding of your situation to address your request. Please PM us with your details like customer ID or username of the concerned account.

How do I private message (PM) in the community.

Regards,