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No Access to my Web Page

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Level 1b

Hi. I had NBN TPG activated 03/08/2019. I have uploaded my web files from my old saved Optusnet site. They look all right, but I cannot access the site. I am trying to access it on users.tpg.com.au/xxxxxxx

 

Should this work? If so, could an administrator check if my site is active?

 

Thank You.

7 REPLIES 7
Moderator

Hi @mydlarzh ,

 

Welcome to the community!

 

We're able to locate your account using your community and tried to check the webspace it shows blank page.

 

We'll raise this to our Administration for further investigation. We'll provide you an update when it's available.

 

Cheers!

Level 1b

I forgot to mention, Shane - at my end I get a message "This site can't be reached"

Thank You

Moderator

Thanks for the additional details @mydlarzh,

 

Please post a screen shot of the error message for additional reference.

 

Cheers!

Level 1b

Screen Shot 2019-08-06 at 4.57.11 pm.png

Moderator

Thanks @mydlarzh,

 

We'll take this from here. We'll post an update on this thread when it's available.

 

Cheers!

Highlighted
Level 1b

My deepest apology, Shane. I just found that the index.htm file I uploaded ended up with zero bytes. I uploaded it again and all is well.

 

Thank you very much for the very prompt responses. Once again - I am most sorry.

Moderator

Hi @mydlarzh,

 

We're glad to know that. We'll consider this issue as resolve, let us know should you require further assistance

.

Cheers!