No Internet Connection

[rachellsy10]

I lost my residential NBN internet connection at 2pm today, 24 November. Called customer NBN support at 2.10pm and was told to wait as there was an outage for my area. I checked with my neighbour. There is no outage! Why did you lie and when will my internet be up again? This is the 2nd outage since I subscribed to TPG.

[BasilDV]

Hi @rachellsy10 

Thanks for raising this with us.

We checked your account and it shows that your service is back.

If you need further assistance, please let us know.

BasilDV