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Hi @tangming82gz,
As advised through your post here:
https://community.tpg.com.au/t5/Broadband-Internet/NBN-is-not-working/m-p/45243#M17545
NBN Co. has identified a network fault affecting NBN HFC services in your area. Further updates will be provided as soon as it becomes available.
We apologise for the inconvenience.
Regards,
Ahra_G