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No Online Chat ??? Need Help

Level 1b

1.     I cannot find any online chat.

2.     Can't connect by phone, they don't answer

3.     I can't email, as that is the reason I want to Chat

4.    Did a Tracert - Not reaching the Data Centre - SO IT'S AN ISP ERROR

5.    Anyone have a solution?

6.    Is anyone else experiencing no email or unable to reach their Hosting provider



Level 9

Hi Wayne.

Which data centre are you trying to reach?
Can you post the tracert results?

What lights are lit on the NBN box and wifi router?