No broadband

[katepalmer22]

Why no wifi in Richmond NSW for my account 

[sajalm]

Hi @katepalmer22 ,

Could you pls send me your username or Customer ID so I can assit you,

Regards

Sajal

[sajalm]

Hi @katepalmer22 ,

Have you reboot your router? I can see your NTD is up but no authenication. I will also raise this issue to right department,

Regards,

Sajal