No connection

[chihao126]

Have had no connection today since 7am.
NBN modem upstream light continuing flashing. Tried on and off button and resetting.
HFC NBN. Carindale, Brisbane, Qld.

[Ahra_G]

Hi @chihao126, 

We advise customers to check if their service is affected by an outage here: How to Check for NBN Network Outage and TPG service status.

If there's no outage in your area, please send me a PM with your TPG username or customer ID number to assist you accordingly.

Thanks!

Ahra_G