No internet NBN

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Level 1b
We have had no internet since Tuesday Afternoon, my lights on nbn modem flash the downstream and power then all flash and go out and start again, I have tried re starting several times. Help please.
1 REPLY 1
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Moderator

Hi @petasturdy

 

Welcome to the Community! 

 

I've managed to locate your account and it appears that the caused of the issue is an outage. 

 

NBN Co advised of a network incident impacting some HFC users in the QLD area. The technician is now on site. NBN will provide updates as information is reported back from Field Services. 

 

Apologies for the inconvenience. 

 

Regards,

Ahra_G