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No internet connection

Level 1a

Hi I live in Tas, I found no internet connection 1 hour ago. I checked the NBN box, the optical light is keeping flash and I try to connect a laptop directly to NTD box, but still no internet.

Who can help me to solve this problem.


Hi @nighttests,


Welcome to TPG Community!


We have located the account using your community details and we can see that your service appears to be working for more than 23 hours now.


If you are still having issues, please let us know so we can investigate further.