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Hi @Cheffie . What is the model number of the router?
The wifi function might be turned off by a switch on router or disabled in the router config. If it is not disabled, the SSID names might be hidden.
Hi @Cheffie,
Is this a new modem? Please ensure to check if the WLAN/Wi-fi button is on.
If it's a no go, a reset would be the last resort.
Send us a private message should you require further assistance.
-Ahra_G