No internet (no NBN outage)

[stoosh]

Hello,
Internet is down, last night was on and off now this morning it is not working at all. No NBN outage or TPG outage I can find. Account is up to date. Can you please assist

[Anonymous]

Hi @stoosh, 

Welcome to TPG Community! 

We'll run the necessary tests to determine as to what is causing the problem. Kindly send us a PM with your TPG customer ID or username and we'll take care of it. 

How do I private message (PM) in the community

Regards, 

Angeli
 

[stoosh]

Sent thank you

[stoosh · Accepted solution]

Connection was dead, TPG arranged for NBN technician who has now been and fixed the issue.

[Aubrey]

@stoosh We're glad to know that you're back online!