No internet

Level 2

Hi ...i left to go overseas  for four months on 5/7 22. Prior to leaving my internet was not working I contacted tpg and was informed  there was a broken line going to my place. They assured me that the problem would be solved. I have been unable to contact TPG as i do not have call roaming and are using an overseas sim card. I had a family member staying at my place  and was told that the internet is still not working.

I am paying  for a service  that i am not getting.


Hi @adslbka5,


We will work toward fixing this situation for you.  Please PM us with your details like customer ID or username of the concerned account.



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