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No internet

Thelma
Level 2
No internet connection for 2 to 3weeks now
5 REPLIES 5
Thelma
Level 2
Soo frustrating not being look after when im paying monthly for nothing
Thelma
Level 2
SOO FRUSTRATING!!!!!
No internet for 3weeks.
Pls reply
Thelma
Level 2
SOO FRUSTRATING!!!!!
Thelma
Level 2
Pls.fix my internet
Shane
Moderator

Hi @Thelma,

 

Welcome to the community!

 

Before attempting the troubleshooting steps, we recommend that you do the following below.

If you are still unable to connect to the Internet, you can proceed with the troubleshooting steps indicated on this link: https://www.tpg.com.au/support/problems_connect_internet.php

 

In this case, we've seen that the service has been connected to our network, should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.

 

Regards,