No internet

lee90_
Level 2
still no internet in North Rocks.
menglishbricor
Level 2
 
menglishbricor
Level 2

Can someone call me urgently.

dalegolby
Level 2
Even though the overall DNS issue last night was marked as "resolved" I've continued to have issues this morning where the connection will still randomly drop.
Have changed both my primary and secondary DNS settings to 8.8.8.8 and 8.8.4.4 respectively to see how it goes.
Tried calling through to the TPG help line again but again couldn't get through.
Sirius
Level 3

@Sirius wrote:

yeah im having the same issues.. keep getting the message


This site can’t be reached
xyz’s server IP address could not be found.

 


the connection seem stable now

BasilDV
Moderator

Hi All,

 

We apologise for any connection issues you have experienced. We appreciate the frustration this can cause. We can confirm the issue should now be fully restored.
 
If you are still having issues, please reboot your modem in the first instance.
 
Let us know if you need further assistance.
 
BasilDV
fabioborgs
Level 2

No internet since 3pm, Bronte NSW here.

Andy2222
Level 2
Intermittent dropping out last few days in Hurstville. Worst today. Hardly connected all day, and only for minutes at a time.
Andy2222
Level 2
Shouldn't TPG offer a credit to our accounts for this significant loss of service?
mjlcourier
Level 2

Sustained loss of internet at phone line in Randwick NSW since early this morning 19 Sep 2021 - following intermittent losses around 3 pm 18 Sep 2021.