Welcome to the Community!
We tried to search for your account using your community details to no avail.
We'd like to have a better understanding of the situation and have this resolved as soon as possible.
I responded to your private message and still awaiting for your response.
Let me know your best contact number and preferred time and I will arrange one of our Technicians to contact you for further investigation with the issue affecting the service.
so tired of the excuses am changing to ne provider
Lost with TPG