No internet

adslbka5
Level 2

Hi ...i left to go overseas  for four months on 5/7 22. Prior to leaving my internet was not working I contacted tpg and was informed  there was a broken line going to my place. They assured me that the problem would be solved. I have been unable to contact TPG as i do not have call roaming and are using an overseas sim card. I had a family member staying at my place  and was told that the internet is still not working.

I am paying  for a service  that i am not getting.

1 REPLY 1
Rica_R
Moderator

Hi @adslbka5,

 

We will work toward fixing this situation for you.  Please PM us with your details like customer ID or username of the concerned account.

 

 

How do I private message (PM) in the community:

https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093/highli...