No internet

Level 1b
No internet connection for 2 to 3weeks now
5 REPLIES 5
Level 1b
Soo frustrating not being look after when im paying monthly for nothing
Level 1b
SOO FRUSTRATING!!!!!
No internet for 3weeks.
Pls reply
Level 1b
SOO FRUSTRATING!!!!!
Level 1b
Pls.fix my internet
Moderator

Hi @Thelma,

 

Welcome to the community!

 

Before attempting the troubleshooting steps, we recommend that you do the following below.

If you are still unable to connect to the Internet, you can proceed with the troubleshooting steps indicated on this link: https://www.tpg.com.au/support/problems_connect_internet.php

 

In this case, we've seen that the service has been connected to our network, should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.

 

Regards,