As you have been aware, severe weather has caused the area to experience a loss of main power and backup batteries depleting, resulting in an unplanned outage.
The technician has advised that fallen trees have caused damage to nbn™ infrastructure and restoration activities require traffic Management.
Multiple services are affected by this unplanned outage. Our Tech team is continuously monitoring the fault and further updates will be communicated where possible.
You may also check the status of the outage via this link: NBN Network Outage