TPG Community

Get online support

Online Statement - Direct Debit

william
Level 2

Hi,

 

I was wondering how to get a monthly tax invoice/ statement for an account paying for a TPG internet service by direct debit?

 

Thanks

1 REPLY 1
Shane
Moderator

Hi @william ,

 

Welcome to TPG Community! 

 

We do not send tax invoices automatically on a monthly basis as we've made it available on your TPG My Account (https://www.tpg.com.au/myaccount). If you require a PDF copy, you will need to contact us by phone or email. Moreover, we continuously work on improving our online account service for our customers. Just PM to us your TPG account details including the date of the tax invoice that you wish to obtain and we'll send it to you accordingly. 

In case you need a reference:

How do I private message (PM) in the community 

 

Regards,