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Packet loss

DavidNarra
Level 3
Level 3
‎10-06-2020 07:32 PM
Im going to attach test results from this morning for you to compare thanks
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Rica_R
Moderator Moderator
Moderator
‎10-06-2020 11:29 PM

We look forward for the test results David, feel free to message us once available. 

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DavidNarra
Level 3
Level 3
‎11-06-2020 01:18 PM
Hi David see today’s results, tge PC is unusable
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DavidNarra
Level 3
Level 3
‎11-06-2020 01:19 PM
Hi there

Here are today’s test results the PC and internet is unusable
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Riezl
Moderator Moderator
Moderator
‎11-06-2020 03:20 PM

Hi @DavidNarra, please send us a private message with your best contact number and most convenient time to receive a call so we can arrange one of our Senior Technical specialists to contact you. We'll wait for your PM. Thank you.

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DavidNarra
Level 3
Level 3
‎11-06-2020 04:14 PM
Can you call my son Luke who is at home and run through it with him. Will private message his mobile
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Riezl
Moderator Moderator
Moderator
‎11-06-2020 04:51 PM

Thanks. We have already advised our Technical Team.

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DavidNarra
Level 3
Level 3
‎11-06-2020 09:18 PM
Here’s a test showing packet loss tonight |------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192-168-1-1.tpgi.com.au - 0 | 296 | 296 | 0 | 0 | 1 | 0 |

| 10.20.22-401.tpgi.com.au - 0 | 296 | 296 | 4 | 4 | 23 | 5 |

| 203-221-3-17.tpgi.com.au - 0 | 296 | 296 | 4 | 5 | 23 | 5 |

| 99.82.178.206 - 0 | 296 | 296 | 4 | 6 | 29 | 5 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| 52.95.37.147 - 0 | 296 | 296 | 5 | 6 | 23 | 8 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| 150.222.112.244 - 0 | 296 | 296 | 5 | 7 | 23 | 6 |

| 52.95.37.57 - 0 | 296 | 296 | 5 | 7 | 86 | 10 |

| 52.95.38.136 - 0 | 296 | 296 | 5 | 6 | 22 | 5 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
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DavidNarra
Level 3
Level 3
‎12-06-2020 08:17 PM
Hi

Have you had a chance to investigate the packet loss document to see where it’s coming from and why it’s happening

Thanks
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