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Pause internet while on holiday

Webworld
Level 2
Hi team,
Is it possible to pause my internet while I am on holiday?

Thank you in advance.
1 REPLY 1
Ahra_G
Moderator

Hi @Webworld

 

If you have an NBN service, you have an option to downgrade on the lowest price plan ($29.99). Whilst for TPG FTTB service, the minimum suspension period is 30 days, maximum of 60 days which cost $1 per day. 

 

If you wish to discuss this further, please  PM your TPG account details with your preferred callback number and time then we'll have an account specialist to call you for assistance.

 

Thanks! 

Ahra_G