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Please cancel my Internet account

tony1219
Level 2

Dear TPG

 

I am glad to have you with me in Sydney. I'm sorry to tell you that I'm moving back to China.

I need to cancel my TPG account. I understand you need this in writing, please send me the details of what I need to do. Thanks a lot.

2 REPLIES 2
BasilDV
Moderator

Hi @tony1219 ,

 

We regret to hear that you've decided to terminate your account.

 

We'll arrange a call from our Accounts team for further discussion of the process.

 

Please send me a private message with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Regards,

BasilDV

Riezl
Moderator

Hi @tony1219, thanks for sending the contact details via PM. We have arranged an account specialist to contact you on Tuesday, 25/June/2019 between 10AM and 11AM to address this concern.

 

Let us know should you need further assistance. Thank you.